Enterprise workforce management feature announced by Workday in January 2026 offering demand forecasting, AI-powered scheduling, and frontline workforce optimization for retail and hospitality. Enables 67% faster weekly scheduling and up to 90% reduction in staffing-change time for deskless workers.
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Workday Scheduling and Labor Optimization
Workday Scheduling and Labor Optimization is an enterprise workforce management feature announced in January 2026, designed for retail and hospitality companies. It provides demand forecasting, AI-powered scheduling, and comprehensive labor optimization for frontline workers.
Demand Forecasting Available late January 2026, predicts staffing needs based on historical data, events, weather, and trends.
Workday Frontline Agent AI-powered assistant available Spring 2026 for deskless worker support.
Paradox Integration Hiring tools now generally available in Workday for streamlined recruitment.
Early customers reported:
More than 1,800 retail and hospitality companies worldwide use Workday, including Alterra Mountain Company, Brookshire Grocery, Hungry Jack, OSI Restaurant Partners LLC, Rainbow USA, Inc., and Zaxby's.
Enterprise pricing. Contact Workday for specific pricing information.
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