# Client Portal Time Visibility

> A secure web interface allowing clients to view real-time or periodic time entries charged to their projects, providing transparency into hours worked, who performed work, task descriptions, and budget consumption, building trust and reducing billing disputes while enabling clients to monitor project progress.

- **URL:** https://www.getharvest.com/features/client-portal
- **Category:** Time Tracking Feature
- **Tags:** Transparency, Client Relations, Reporting
- **Updated:** 2026-03-20 19:58
- **Canonical page:** https://timetrack.works/items/client-portal-time-visibility

## Details

## Overview

Client Portal Time Visibility gives clients direct access to time tracking data for their projects, creating transparency, building trust, and reducing billing friction through self-service information access.

## Features

### Time Entry Viewing
- Real-time or daily updates
- Detailed task descriptions
- Team member identification
- Date and duration
- Billable vs. non-billable

### Reporting
- Hours by date range
- Hours by team member
- Hours by task/phase
- Budget consumption
- Burn rate trends

### Budget Tracking
- Total hours vs. budget
- Remaining capacity
- Overage warnings
- Forecast completion

## Access Control

**Permissions**:
- View-only (no editing)
- Project-specific access
- Date range restrictions
- Role-based visibility

**Security**:
- Secure login
- Encrypted transmission
- Audit logs
- Session timeouts

## Benefits

**For Clients**:
- Project visibility
- Real-time updates
- Budget monitoring
- Self-service access
- Reduced surprises

**For Service Providers**:
- Reduced status inquiries
- Fewer billing disputes
- Faster invoice approval
- Trust building
- Competitive differentiator

## Implementation Considerations

**Data Filtering**:
- Exclude internal notes
- Hide cost/rate data
- Show billable only
- Clean descriptions

**Branding**:
- White-label interface
- Custom domain
- Company logo
- Color scheme

## Common Concerns

**Too Much Detail**:
- Solution: Aggregate by day/phase
- Summarize minor tasks
- Focus on outcomes

**Junior Staff Visibility**:
- Solution: Show role, not name
- Emphasize quality control
- Explain team structure

## Pricing

N/A - This is a feature in time tracking and project management systems.

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