# Operating

> Purpose-built time tracking and invoicing platform designed for consulting and agency teams. Operating serves as a Professional Services Automation (PSA) platform that connects hours, invoicing, and project staffing, addressing the limitations of task management tools like ClickUp and Asana for billing workflows.

- **URL:** https://www.operating.app
- **Category:** Time Tracking Software
- **Tags:** Consulting, Invoicing, Professional Services
- **Updated:** 2026-04-04 22:53
- **Canonical page:** https://timetrack.works/items/operating

## Details

## Overview

Operating is a purpose-built time tracking and invoicing platform designed for consulting and agency teams. It functions as a Professional Services Automation (PSA) platform that centralizes hours, invoicing, and project staffing to address the shortcomings of generic task management tools for billing and resource management workflows.

## Key Features

- **Project-level time tracking**: Log hours against projects or workstreams rather than micro-tasks, ensuring entries are consistent and client-ready
- **Automated invoice creation**: Hours flow directly into invoices with flexible line item grouping
- **Planned vs. actual visibility**: Compare allocated hours with actuals to avoid budget overruns
- **Multi-company invoicing**: Bill from different entities without duplicating work
- **Utilization reports**: Track consultant workload and billability without manual exports
- **PM tool integration**: Connect with ClickUp, Asana, or other task management tools to keep them as data entry points while maintaining the PSA as the system of record

## Use Cases

- Consulting firms seeking streamlined time-to-invoice workflows
- Agencies needing clear project budgets and utilization dashboards
- Teams looking to capture more billable hours by reducing admin overhead
- Organizations requiring planned vs. actual hour comparisons for project profitability

## Business Impact

According to Operating's estimates, firms switching from task-management-based time tracking to a dedicated platform can capture approximately 5% more billable hours per month by reducing admin time and focusing consultants on billable work. For a company generating $20M in annual revenue, this translates to roughly $1M in additional captured revenue.

## Methodology Promoted

Operating advocates keeping PM tools (ClickUp, Asana, Monday.com) as convenient data entry interfaces while routing all time data to a dedicated PSA system for invoicing, budgeting, and resource planning. This approach limits logging to high-level tasks, avoids ticket-level logging, and consolidates all reporting in the dedicated platform.

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